We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an Independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (http://financial-ombudsman.org.uk/consumer/complaints.htm). You may be able to submit a claim through the EU Online Dispute Resolution Platform (https://webgate.ec.europe.eu/odr/main/?event=main.home.show if you live outside the the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service).

If you obtain a quote for any conveyancing, surveys, specialist property reports etc, through links on this website and subsequently proceeding, the firm may receive a fee.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Hallmark Mortgages is an Appointed Representative of Mortgage Next Network which is authorised and regulated by the Financial Conduct Authority under 300866 in respect of mortgage, insurance and consumer credit mediation activities only.

Hallmark Mortgages Limited FCA No. 578830. Registered in England and Wales No. 07974956. Registered Office: Hallmark Mortgages Limited, 35 Blenhiem Drive, Finningley, Doncaster, South Yorkshire, DN9 3QF